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Associate Service Writer - Auburn, NY area

Please attach your resume in one of these file formats: doc, docx, docm, odf, odt, pdf, wpd.

The Associate Service Writer proactively and reactively coordinates repairs for the fleet by ascertaining performance problems and services requested / required, verifying warranty and service contract coverages, developing estimates, planning technicians, scheduling outside vendors & reviewing and completing repair orders
•    Processes requests for repair (internal & outside repair)
•    Schedules work onsite and relative to outside PM
•    Develops daily schedule with technician assignment
•    Provides road service truck with all schedulable work
•    Opens warranty claims, tracks & processes
•    Develops estimates and submits immediately for internal approval
•    Closes repair orders within 24 hours max of completion & provides invoices to customer at time of job completion 

Salary is $38K with a solid benefits package.  Direct placement opportunity.

•    Minimum 1 year experience as a Service Writer with heavy duty equipment
•    High school diploma or equivalent; associate degree preferred
•    Mechanical / technical knowledge
•    Ability to multi-task
•    Attention to detail
•    Must pass a post-offer, pre-employment drug screen and agree to client's drug free workplace policies 
 

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